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Technical Service

Technical Service

        Since HCE has been established in 1979, HCE has always supplied to the world the various kinds of measuring instruments and system integration services to meet the demands of high stability and efficiency of power utility system. The design of HC products and our engineering team are always passionately to coordinate with customers' demands to offer non-stop and sustainable services. By supplying not only the hardware products but also the service of system projects, HCE has always had the spirit of best quality, service and technical skill for all of our customers, to allowing receive the excellent feedback and respect from our customers of the world.

        For years, our services include system integration and installation, hardware measurement devices for power utility and coordinated PCTool, after service and technical support. Regarding the system product, HCE cooperates with famous USA brands for software like Wonderware and ACS to handle many system projects, so that HCE can be able to provide our customers with better products in the near future.

        Within or out of Taiwan, there have been many public and private power companies, factory / building automation system, famous industrial companies, steel / petrifaction companies, and educational organizations to purchase and be serviced of HCE's products and services. However, HCE is still striving on R&D to create newer and better products / service to contribute to the world.

         HCE not only supplies the best products and coordinated PCTool to our customers of world, but also provides the comprehensive consultation and maintenances services at customers' job sites (The maintenance within Taiwan is the immediately service. For maintenances out of Taiwan, the services will depend on the case situation). HCE has the best expert engineers and engineering team, which can provide customers all the technical answers and assist customers to settle technical problems ASAP in the most economic way.

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Training

        HCE has created practically and efficiency training programs for customers. We wish to have the best result as the target.

        HCE not only provides all kinds of services regarding to the system integration and measuring instruments for power utility, but also provides various kinds of training programs. These training programs enable our customers to completely use all the functions and features of our products or systems. Except this, HCE also provides the on site training programs during the system and devices installation period. We provide related training programs regarding to the application of system software as well.

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